LS
Liam S

1 reviews | Active since Mar 2011

27 Oct 2023, 16:41

FinChoice is the Worst Choice

Worst FSP I've ever come across. They refuse to follow NCA procedures, unlike the other FSP's which I've dealt with. FinChoice uses **** tactics in an attempt to bully me out of my rights under the NCA. I'll never do business with them in the future - definitely NOT my choice for an FSP. I's no wonder there's such a range of complaints about them here, all unresolved: https://www.complaintboard.com/finchoice-l3347.html On the first page alone, the complaints alledgedly range from: debiting accounts when a customer is under Debt Review; debiting accounts when accounts are settled; improper allocation of funds to a clients accounts; debiting accounts when no loan exists; reporting accounts in arrears where there's a zero balance; complaints of *****. Do some research and be informed before getting entangled in FinChoice's spiderweb of deceit, especially if you are a vulnerable customer because they don't care one bit about customers, their only interest is getting money out of you, even if it's ********* or not, no Treat the Customer Fairly with these ****s. And they don't even have an email address on their contact on their site, only a tel number.

0
Replies (6)
Finchoice
Finchoice's reply30 Oct 2023, 08:29
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply31 Oct 2023, 09:58
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
LS
Liam S's update04 Nov 2023, 07:01
Reviewer Update
Big thanks to Finchoice for explaining and sorting out this matter, it was a very stressful period but glad everything has been promptly resolved.
Finchoice
Finchoice's reply06 Nov 2023, 21:18
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, 
Please feel free to contact us if you require any further assistance.

The finchoice team
LS
Liam S's update17 Nov 2023, 10:15
Reviewer Update
I take that back .. this is the worst FSP. Now Finchoice is sending me threatining sms's for no reason with legal action. My Advice - STAY AWAY FROM FINCHOICE
Finchoice
Finchoice's reply28 Nov 2023, 09:37
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team