TI
Thokozani I
1 reviews | Active since May 2018
23 Feb 2023, 15:58
Finchoice is k*k
I am sick and tired of FinChoice. They can't even write a letter explainning they tranfered the old account into the new account. They can't update my profile since last year May. They are sending me to TransUnion, TransUnion can't assist me because I don't have a letter. I'm getting declined applying for a bond because of FinChoice. They promised to call me back no one did. I am calling wasting my money, I'm sending emails nothing is happening. I wanted to have my own place but I can't because of FinChoice. I regret the day I app**** for a loan or their service. I am cancelling everything including their funeral cover. They are just useless company. If you love yourself stay away from this people. I won't achieve my goal because of FinChoice. I hate them.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
23 Feb 2023, 17:14Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply23 Feb 2023, 17:14
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
TI
Thokozani I's updateReviewer Update
23 Feb 2023, 17:24You failed to resolved it. You failed to update an account since last May? What is that is going to change since I've called you and send emails thousand time? You are just useless. I'm now stuck in one room with thress kids because you failed to just update the account since May? You busy sending me statement and I send you an email from TransUnion to say the statement is good as nothing... So stop saying you will investigate yet the outcome will still be the same and useless. I must wait until end November 2023 before I can have a house and enjoy life. In the meantime I must be miserable. Basically that's what you are saying to me... You are useless FinChoice, I don't think I will ever use your service ever again. I will cancel my funeral cover because I really don''t know how are you going to assist me should I need your service if you can't to assist me now.... You suck
TI
Thokozani I's update23 Feb 2023, 17:24
Reviewer Update
You failed to resolved it. You failed to update an account since last May? What is that is going to change since I've called you and send emails thousand time? You are just useless. I'm now stuck in one room with thress kids because you failed to just update the account since May? You busy sending me statement and I send you an email from TransUnion to say the statement is good as nothing... So stop saying you will investigate yet the outcome will still be the same and useless. I must wait until end November 2023 before I can have a house and enjoy life. In the meantime I must be miserable. Basically that's what you are saying to me... You are useless FinChoice, I don't think I will ever use your service ever again. I will cancel my funeral cover because I really don''t know how are you going to assist me should I need your service if you can't to assist me now.... You suck
Finchoice's replyOfficial
24 Feb 2023, 11:46Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply24 Feb 2023, 11:46
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
TI
Thokozani I's updateReviewer Update
09 Mar 2023, 16:02Nothing is resolved here, your consultant Brandon called and **** that after 14 days the account will be updated. Nothing was updated after 14 days.
TI
Thokozani I's update09 Mar 2023, 16:02
Reviewer Update
Nothing is resolved here, your consultant Brandon called and **** that after 14 days the account will be updated. Nothing was updated after 14 days.