TM
Thobisile M

1 reviews | Active since Aug 2020

01 Aug 2020, 12:08

Finchoice is horrible service provider

I am so ****en annoyed with Finchoice l took a loan 2017 then 2019 while was paying got retreached and this loan l was paying has insurance so retreachment is covered. Then l send them all necessary documents to cover the loan they keep quite for few months as if it's its cancelled then all of sudden they start with debit orders the company is cruel been calling from December they stop and debit again after few months call center horrible service.

0
Replies (2)
Finchoice
Finchoice's reply01 Aug 2020, 13:38
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team
Finchoice
Finchoice's reply03 Aug 2020, 17:51
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team