NM
Noxolo M

1 reviews | Active since May 2017

22 Dec 2023, 09:31

Finchoice is bad

I had an account with them in april 2023 i settled the account but to now they havent updated their status on transunion or any credit app . it is fustrating its more the 8 months no one is assisting me correctly my cellphone number is ***. email address *** .. My ID no *** 080 ..

0
Replies (4)
Finchoice
Finchoice's reply22 Dec 2023, 14:44
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Best regards,

NM
Noxolo M's update02 Jan 2024, 08:26
Reviewer Update
On the
29/06/2023 I logged a dispute 10/10/2023 I logged a dispute20/10/2023 i logged a dispute and it is still open no one is assisting me , finchoice is busy replying with emails instead of contacting the relevant people to sort out this mess and remove this thing on my name , i owe you nothing i have paid in full
NM
Noxolo M's update02 Jan 2024, 08:26
Reviewer Update
Good day it has been months i have been complaining about gettign this account sorted and for it to show paid up , i made a payment more then 8 months ago i do not get any proper help or feed back i am tired i will be sending an email every hour cause clearly some where there are people who aint doing their work can someone please remove this things or get it to pay up cause i owe Finchoice nothing Finchoice please do deactivate my account or block me for good in your books , i can't be having so much hassle for months i did ask for this to be excaleetd they said within two weeks it will be paid up but it is 8 months now , i truly don't know who is at fault here .please feel free to contact me

Finchoice
Finchoice's reply03 Jan 2024, 17:01
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team 

Best regards,