TM
Tebogo M
1 reviews | Active since Sept 2011
28 Jan 2022, 18:01
Finchoice is a ****
During the beginning of the country lock down in 2020.i requested a jump in installment of one month which was 2556, then the other month i paid part of my inatallment which amounted to 1431.55. Now in January they debited the amount of 2556. Which means im left with the other part which was short on 1431.55 which is 1134.71. But No, according to finchoice i now owe 3519. I send countless emails, Facebook inbox. To understand how did 1134.71 turn to 3519. No one is answering this email. What kind. Of interest did they apply here. Does the NCR know that finchoice is robbing people.
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Replies (3)
Finchoice's replyOfficial
28 Jan 2022, 22:33Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply28 Jan 2022, 22:33
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
TM
Tebogo M's updateReviewer Update
29 Jan 2022, 14:07Am i ever gonna get a reply on this query. Im getting emails with statements. Im not getting a breakdown of how did a 1 month installment and part of it now amounts to 2months and half.
I owed you 2556 for one month. You took it in January 2021 because my final installment was supposed to be december. As it stands i should be owing you 1431.55 that you should deduct end of Feb as my final installment. But according to the silly statement you send me i owe you 3519.
I called your offices whole week, no one is able to answer me. I send countless email i still dont get an answer. For how long are you planning to rip me off
I owed you 2556 for one month. You took it in January 2021 because my final installment was supposed to be december. As it stands i should be owing you 1431.55 that you should deduct end of Feb as my final installment. But according to the silly statement you send me i owe you 3519.
I called your offices whole week, no one is able to answer me. I send countless email i still dont get an answer. For how long are you planning to rip me off
TM
Tebogo M's update29 Jan 2022, 14:07
Reviewer Update
Am i ever gonna get a reply on this query. Im getting emails with statements. Im not getting a breakdown of how did a 1 month installment and part of it now amounts to 2months and half.
I owed you 2556 for one month. You took it in January 2021 because my final installment was supposed to be december. As it stands i should be owing you 1431.55 that you should deduct end of Feb as my final installment. But according to the silly statement you send me i owe you 3519.
I called your offices whole week, no one is able to answer me. I send countless email i still dont get an answer. For how long are you planning to rip me off
I owed you 2556 for one month. You took it in January 2021 because my final installment was supposed to be december. As it stands i should be owing you 1431.55 that you should deduct end of Feb as my final installment. But according to the silly statement you send me i owe you 3519.
I called your offices whole week, no one is able to answer me. I send countless email i still dont get an answer. For how long are you planning to rip me off
Finchoice's replyOfficial
31 Jan 2022, 22:17Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply31 Jan 2022, 22:17
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team