ZD
Zandile D

1 reviews | Active since Sept 2022

08 Jan 2024, 07:20

FinChoice Is A ****!!!! Don't apply for their loans!

The worst financial loan institution it's a ****! As soon as you finish paying off they send you smses saying youve app**** for loan while you never did thereafter your on their loan portal they add R1 as your current balance which accumulates everyday and you end up having to pay for something you don't know I don't recommend it to anyone looking for financial assistance! It's ridiculous !!!

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Replies (6)
Finchoice
Finchoice's reply08 Jan 2024, 14:07
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
Finchoice
Finchoice's reply08 Jan 2024, 15:51
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
ZD
Zandile D's update08 Jan 2024, 16:43
Reviewer Update
Issue wasn't resolved! I had to make more payment no one even called me! Ridiculous service 🙄!
Finchoice
Finchoice's reply09 Jan 2024, 10:19
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
Finchoice
Finchoice's reply10 Jan 2024, 14:33
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
ZD
Zandile D's update10 Jan 2024, 14:43
Reviewer Update
Only form of resolution was for the business benefit and not for client no refund made instead more money required for loan that was paid up already