Finchoice is a Badchoice

Item: Finchoice
Rating: 1
Author: Chuma K

The customer service is bad. They don't answer calls. The people that call you are rude and unprofessional. They do not have respect for confidential information. They do not respond to emails. When they call you, they don't answer and drop. All the people that call you ask the same information, even after receiving a call a few minutes ago.

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Replies (2)

Finchoice's replyOfficial

13 Feb 2026, 16:32

Hi Chuma K,

We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team

Finchoice's reply13 Feb 2026, 16:32

Official

Finchoice's replyOfficial

16 Feb 2026, 16:04

Good day Chuma,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply16 Feb 2026, 16:04

Official

Good day Chuma,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team