SN
Shaun N

1 reviews | Active since Jan 2024

09 Jan 2024, 17:11

Finchoice is a ****....

I see bad reviews about finchoice all over Hellopeter.... I have the same problem here where I app**** for a Finchoice loan via the Clearscore App, After doing the online registration and loan thing they sent me a Debicheck Mandate tof R1079.00 to approve...I was expecting the loan to reflect in my banking account within that hour...No results of a loan in my bank account became days and now its been over 2 weeks getting closer to month end where my account will be debited a R1079 by Finchoice.... The Banking app shows I cannot suspend Debit orders over R1000 I must go to the Bank to suspend the transaction or either Call the hotline for my bank to cancel that *****ulent Finchoice Debicheck.... I don't want that loan anymore but they're not getting away with this.

0
Replies (5)
Finchoice
Finchoice's reply10 Jan 2024, 08:24
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
Finchoice
Finchoice's reply10 Jan 2024, 08:24
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
Finchoice
Finchoice's reply10 Jan 2024, 08:35
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
SN
Shaun N's update10 Jan 2024, 08:50
Reviewer Update
There might have been a misunderstanding with Finchoice and the whole apply for a loan Clearscore thing...
I have received feedback from Finchoice and their consultants are friendly and supportive and they,re able to assist their clients requests over the phone.
And I'm grateful for that call at least the matter has been resolved and I can now move on.
Finchoice
Finchoice's reply10 Jan 2024, 08:56
Official

Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, 
Please feel free to contact us if you require any further assistance.

The finchoice team