KM
Kholofelo M

1 reviews | Active since Oct 2024

22 Oct 2024, 18:12

Finchoice is a ****!

On the 14th of May 2024 I had app**** for a finchoice pay loan as I wanted to buy a phone from Apple trade/ Swopp I got the sms that it was successful but Swopp never received the payment from finchoice. Finchoice debited the money until I went to my bank to stop it, but to my surprise they still trying to debit. I had communicated with them but they haven’t resolved the issue and this is hurting my credit score. I also want my money paid because I paid for services I didn’t receive.

0
Replies (2)
Finchoice
Finchoice's reply23 Oct 2024, 08:38
Official
Good day Kholofelo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply14 Nov 2024, 11:58
Official
This ticket is closed and merged into ticket ***