1 reviews | Active since Aug 2012
FinChoice involved with *****
I lost my job and paid up my Fincoice Account and asked them repeatedly to close the account as I cannot afford the account. <br> According to the NCA they have to adhere to the fact that I cannot get any more credit as I am unemployed.<br> <br> Finchoice failed to close my account within 48hours of payment and then I became a Victim of Identity Theft.<br> The ********* got hold of all my details and started buying airtime on my Finchoice Account and another account I also tried to close. The other account got closed immediately and I suffered no loss.<br> <br> I paid the account on the 02 June 2015 since then Finchoice refuses to close my account and to block it. <br> <br> On the 9th of June I became a victim of identity theft.<br> <br> I talked to numerous call centre agents.<br> But before them I talked to many more to try and close the account.<br> <br> <br> Guys beware when paying up your FInchoice Account - They refuse to close the account and then you become a victim of identity theft and Cyber Crime.<br> Makes one wonder if Finchoice employees is not in Cahoots with *********.<br> <br> Finchoice - please send me a statement - I need it to open a Case at SAPS to investigate.<br>
Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.
We will investigate your query and we will get a consultant to contact you with feedback.
Regards
Management Team
Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.
We will investigate your query and we will get a consultant to contact you with feedback.
Regards
Management Team
