PE
Pieter E

1 reviews | Active since Aug 2012

11 Jun 2015, 09:19

FinChoice involved with *****

I lost my job and paid up my Fincoice Account and asked them repeatedly to close the account as I cannot afford the account. <br> According to the NCA they have to adhere to the fact that I cannot get any more credit as I am unemployed.<br> <br> Finchoice failed to close my account within 48hours of payment and then I became a Victim of Identity Theft.<br> The ********* got hold of all my details and started buying airtime on my Finchoice Account and another account I also tried to close. The other account got closed immediately and I suffered no loss.<br> <br> I paid the account on the 02 June 2015 since then Finchoice refuses to close my account and to block it. <br> <br> On the 9th of June I became a victim of identity theft.<br> <br> I talked to numerous call centre agents.<br> But before them I talked to many more to try and close the account.<br> <br> <br> Guys beware when paying up your FInchoice Account - They refuse to close the account and then you become a victim of identity theft and Cyber Crime.<br> Makes one wonder if Finchoice employees is not in Cahoots with *********.<br> <br> Finchoice - please send me a statement - I need it to open a Case at SAPS to investigate.<br>

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Replies (1)
Finchoice
Finchoice's reply11 Jun 2015, 09:25
Official
Hello Shadowmanster,

Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.

We will investigate your query and we will get a consultant to contact you with feedback.

Regards
Management Team