GM
Getrude M

1 reviews | Active since Nov 2021

22 Jan 2023, 06:15

FINCHOICE - incorrect customer information

Finchoice doesn't do proper due diligence when someone loans money. Some of their clients give them incorrect contact numbers. If your client gave you incorrect contact number, you can't insists on harassing me on my cellphone. After contacting FINCHOICE requesting them to remove my cellphone on their system as I don't know who Mr Maropeng is, they continue to phone me, sending me messages to pay. I don't know Sean Wibberly, the CEO of Finchoice how would you feel is someone was harrasing you on your cellphone about something you don't know.

0
Replies (2)
Finchoice
Finchoice's reply23 Jan 2023, 08:39
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Best regards,

Finchoice
Finchoice's reply02 Feb 2023, 13:42
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,