1 reviews | Active since Feb 2021
Finchoice - Incorrect Credit Bureau Update
I recently checked my credit report and came to realise that Finchoice has flagged me for a late payment for the month of December.
Both my loans were paid in advance for December since my pay date was the 15th of December.
I checked the mini statement on my loans and both payments were made before time.
I have logged a query (Ref***) with Finchoice but didn't get a resolution.
I am now spending the day going through all credit agencies logging disputes and trying to prove that I didn't make a late payment.
This might eventually impact my livelihood as I depend on a clean credit record to run my business.
Finchoice are shamelessly going about impacting peoples livelihoods without thinking twice what their actions have on the next person.
I am determined to pursue this matter till I reach an amicable solution.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
