Finchoice Ignores Correspondence with me - NCA05110

Dear Finchoice,

I am writing to express my strong dissatisfaction with your recent communication and handling of my account query.

It is unacceptable that I have received no response or feedback regarding my query since December 16th, especially as the issue was clearly not my fault. This lack of attention is highly unfair.

Furthermore, my account is now being tracked even though you are currently 'investigating".

I need to advise you guys that I will log a complaint for every call I receive from your call center staff until this matter is given the appropriate attention it deserves.

Thank you