NK
Ntosh K

1 reviews | Active since Oct 2019

18 Dec 2020, 09:04

Finchoice (Home choice) worst service ever

Worst experience with their funeral cover which my father was paying monthly. Sent them all the relevant documents on Thursday 10 December. They promised in 24-48 hours the claim will be paid out, today is the 18th of December and the claim has not been paid out. When we call them they tell tell us it will be done, till today nothing.

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Replies (1)
Finchoice
Finchoice's reply28 Dec 2020, 12:06
Official
 Good day,
 
 We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our  customer service consultants to contact you shortly.
 
 The finchoice team