CO
Carika O

1 reviews | Active since May 2023

27 May 2023, 08:16

Finchoice Harrassment

I have 2 loans with Finchoice, I recently lost my job and haven't been able to pay the full installment, however I have been paying something every month even though it's not the full installment, I spoke to their consultants and made an arrangement but they keep calling me. Like 10-20 times a day everyday, until after 19h00 in the evenings, I literally just get off the phone with one of their consultants then the next one calls, from the exact same number just to tell me "oh sorry, I see you already spoke to someone, I'll make a note on the system". They also call from other numbers they have about 6 different numbers. They are harrasing me even though I am paying my accounts and it's busy making me livid. If this doesn't stop I'll have to open a case of harassment against the company.

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Replies (1)
Finchoice
Finchoice's reply29 May 2023, 20:36
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team 

Best regards,