MV
Mark V
1 reviews | Active since Jul 2024
27 Aug 2025, 12:59
Finchoice Harassment
This company is absolutely pathetic.
I have used them in the past and I honored the agreement.
I have been unemployed and missed two payments and have tried numerous times to explain my situation.
Their staff are rude and do not make or take notes on their system.
I have received over 1000 calls from them in the last 3 months and had made a payment this month as I am now employed again.
I have reverted to blocking their numbers as I can not explain myself 50times a day to their *********** staff.
They are inhuman and a very poor service provider.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
27 Aug 2025, 14:02
Good day Mark,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply27 Aug 2025, 14:02
Official
Good day Mark,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
28 Aug 2025, 16:16
Good day Mark,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply28 Aug 2025, 16:16
Official
Good day Mark,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
MV
Mark V's updateReviewer Update
28 Aug 2025, 18:13Good Day,
This has not been resolved, so do not send me responses that it has been resolved.
I yet again explained to your consultant and threatened with going to the ombudsman if I receive one more phone call.
I will see what happens tomorrow.
Regards
This has not been resolved, so do not send me responses that it has been resolved.
I yet again explained to your consultant and threatened with going to the ombudsman if I receive one more phone call.
I will see what happens tomorrow.
Regards
MV
Mark V's update28 Aug 2025, 18:13
Reviewer Update
Good Day,
This has not been resolved, so do not send me responses that it has been resolved.
I yet again explained to your consultant and threatened with going to the ombudsman if I receive one more phone call.
I will see what happens tomorrow.
Regards
This has not been resolved, so do not send me responses that it has been resolved.
I yet again explained to your consultant and threatened with going to the ombudsman if I receive one more phone call.
I will see what happens tomorrow.
Regards
Finchoice's replyOfficial
29 Aug 2025, 12:56
Good day Mark,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply29 Aug 2025, 12:56
Official
Good day Mark,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team