BM
Burnett M

1 reviews | Active since Jan 2019

17 Jan 2019, 13:55

Finchoice got paid every months but handed my account over to a collection agency.

I made a payment arrangement through Debt Restructuring by Rapp & Zyl Attorneys. Who send a Restructuring letter, Power of Attorney and Final letter of Acceptance of my application. The account was paid from every month by Rapp & Van Zyl attorneys, but according to Finchoice I did not paid my account. They handed me over to Saya-Recoveries witch was send by email. I’m not happy with this and will report this to somebody and I want to know where my money went that was paid over. They can’t just I did paid my account, but I got prove and send them prove of the statement.

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Replies (1)
Finchoice
Finchoice's reply24 Jan 2019, 14:50
Official
 
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team