Finchoice - Getting no assistance

Item: Finchoice
Rating: 1
Author: Sithembile B

I've been trying to get finchoice to do a reversal on my finchoice.mobi account. I have settled it and they Decided to debit an installment after settlement was made. I've sent emails from the 25th of Feb and spoke to 2 Agents on the phone with no help of reversal.

Helpful (0)

Replies (2)

Finchoice's replyOfficial

05 Mar 2026, 12:30

Hi Sithembile B,

Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team

Finchoice's reply05 Mar 2026, 12:30

Official

Finchoice's replyOfficial

06 Mar 2026, 14:03

Good day Sithembile,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply06 Mar 2026, 14:03

Official

Good day Sithembile,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team