TI
Thokozani I

1 reviews | Active since May 2018

09 Mar 2023, 15:58

FinChoice full of *****

Since January I've requesting FinChoice to update on my credit profile without any success. A guy called Brandon called and assured me it will be resolved after 14 days, even though I told him I've been given thousands 14 days. Today is th 15th days still is like I'm owing FinChoice two accounts instead of one. I am just tired I don't know what to do. I hate FinChoice, I can't get a bond because that account. I'm renting with three kids I'm struggling because of them. If you love yourself never ever come to FinChoice.

0
Replies (4)
Finchoice
Finchoice's reply09 Mar 2023, 19:13
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
TI
Thokozani I's update09 Mar 2023, 19:40
Reviewer Update
You've invetigating since forever and it became boring now. I feel like you don't care hence just do what you want it's okay. I will finish the current loan I will never need your service ever again.
Finchoice
Finchoice's reply10 Mar 2023, 16:59
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team 
Finchoice
Finchoice's reply14 Apr 2023, 18:00
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team