FINCHOICE **********

Am very upset about this Finchoice has processed a debit order for an account I have paid up for fully ,luckily there is no money in my account. I have been asking for my paid up letter and for account to be updated they never done it 7 working days they promised is long overdue now they are debating my account isn't this **********? They can't provide even a paid up letter nor close my account but they can send through a debit order for am account I have fully settled