ES
Elias S
1 reviews | Active since Mar 2021
31 Mar 2021, 07:43
Finchoice **********
This company is a *****, my original accounts with you that you sold to DMC have prescribed and are no longer due but between you and DMC you decided to list them on my credit profile. Its unfortunate that the people at your call centre are trained to be ********, rude and down right useless. Finchoice i do not owe you a cent, now please send me proof of such and also remove those accounts on my credit profile.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
31 Mar 2021, 14:45 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply31 Mar 2021, 14:45
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
09 Apr 2021, 10:40Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply09 Apr 2021, 10:40
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
ES
Elias S's updateReviewer Update
13 Jul 2021, 19:02Good day
May you kindly forward me a letter stating that both my accounts
***9
***9
Have prescribed and are no longer due. As both those accounts still appear on Transunion and Experian.
I do not know how you can claim that this matter was resolved.
May you kindly forward me a letter stating that both my accounts
***9
***9
Have prescribed and are no longer due. As both those accounts still appear on Transunion and Experian.
I do not know how you can claim that this matter was resolved.
ES
Elias S's update13 Jul 2021, 19:02
Reviewer Update
Good day
May you kindly forward me a letter stating that both my accounts
***9
***9
Have prescribed and are no longer due. As both those accounts still appear on Transunion and Experian.
I do not know how you can claim that this matter was resolved.
May you kindly forward me a letter stating that both my accounts
***9
***9
Have prescribed and are no longer due. As both those accounts still appear on Transunion and Experian.
I do not know how you can claim that this matter was resolved.
Finchoice's replyOfficial
14 Jul 2021, 12:53Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply14 Jul 2021, 12:53
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team