ND
Nabeelah D

1 reviews | Active since Jul 2017

23 Jun 2022, 11:27

FINCHOICE *****

I app**** for a loan online with Finchoice. They only offered me R750 which I didn't accept Thereafter I recieved a bank mandate to accept a debit of R957.30 every month on the 30. I didn't accept my bank mandate. Today morning I received a message on my app that my mandate was accepted for the amount of R957. 30 every month on the 30. I called Finchoice and spoke to fawad who said Finchoice does this but doesn't debit.. I called my bank which stated that if there is a mandate that was approved I will be debited by Finchoice. How in gods name was my mandate approved? This is really some kind of ***** by Finchoice. What am I going to be debited fir when I didn't receive the loan amount? I'm noemw going to open a police ******** case of ***** against this company and i will sue you guys

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Replies (1)
Finchoice
Finchoice's reply23 Jun 2022, 18:06
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team