MP
Mark P

1 reviews | Active since Apr 2021

08 Aug 2025, 10:59

Finchoice FINCHOICE

I have made several contractual agreements with Finchoice,as to when they can debit my account. Yet they refuse our agreement and continue to attempt debit orders daily costing me over R460 in bank charges in the last week alone,nevermind the fact they deducted the last bit of my money which was due for an emergency. The consultant is absolutely unprofessional and rude,unapologetic. ******** to what I have told her about payment arrangements accepted by Finchoice 2 weeks prior. Shocking service. Will never recommend FINCHOICE to anyone.

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Replies (2)
Finchoice
Finchoice's reply09 Aug 2025, 11:15
Official
Good day Mark,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply11 Aug 2025, 10:17
Official
Good day Mark,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team