NM
Neloshnee M

1 reviews | Active since Jul 2018

25 Feb 2026, 07:02

FinChoice False Advertising

As a new client, that FinChoice has been hounding with offers, I said yesterday let me give them a try, but boy was I in for a ride, I app**** for MobiMoney account everything approved in minutes even uploading documents to debicheck, I was impressed, until... I received an sms confirming my withdrawal yesterday at 14:26, with the adverti*****t of within 12 hours of payout, it's now the next day and nothing, that is false advertising FinChoice, but you were quick to call me yesterday to offer funeral covers. Please expedite my payment today, as I will jot pay for something that I have not received. This leaves a bad taste in clients mouth, especially those who are new clients.

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Replies (2)
Finchoice
Finchoice's reply25 Feb 2026, 08:26
Official
Hi Neloshnee M,

Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice
Finchoice's reply26 Feb 2026, 10:13
Official
Good day Neloshnee,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team