ND
Nokuthula D
1 reviews | Active since Jun 2024
23 Jun 2024, 17:10
Finchoice failure to pay funeral policy claim
I have a Huge issue with the insurance company Finchoice regarding my funeral policy claim. I claimed on the 31st of May 2024, I emailed the required documents and I had to follow up call them and they rep**** that my documents are not clear. I then sent my documents again and I still had to call them myself., they have failed assist me.
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Replies (2)
Finchoice's replyOfficial
24 Jun 2024, 07:58
Good day Nokuthula,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply24 Jun 2024, 07:58
Official
Good day Nokuthula,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
25 Jun 2024, 08:43
Good day Nokuthula,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply25 Jun 2024, 08:43
Official
Good day Nokuthula,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team