Finchoice *****
If I could give them zero, I would. Last year I decided to take a loan with them due to some financial difficulties while waiting for some funds. Everything went well until this year May when I was scrolling through my profile and realized that some R2400 was taken from my mobimoney and checked the contract to find the money was requested and paid out to a different standard bank account number. I immediately notified finchoice and was told to submit a police affidavit stating that I did not request nor did I receive such funds. I did so and they told me they have escalated the matter to their ***** department. Now here's the kicker, all of a sudden I'm debited on the 24th and not on my debit order date. It's July now and finchoice still hasn't contacted me and when I call them, their consultants keep telling me it's still being investigated. I reversed the debit because if I'm telling you I didn't take the money and you are telling me the account the money was paid for started a profile for loan same date as me last year, why aren't you debiting them? Honestly, I read the other reviews and I wish I had done so before I'd gotten myself involved with them. Useless company with it's nonsense employees 🚮
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
