SN
Shantal N
1 reviews | Active since Nov 2021
05 Sept 2023, 07:21
Finchoice
I took a loan from this company. I was supposed to pay it in 4 payments. However they debited me 3 times and everytime I call the customer service is disgusting. Every single agent I spoke to is rude. No one wants to help. Disgusting from the company to the people that work there. I will be taking further cos I have an agreement in writing for the 4 installments.
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Replies (3)SN
Shantal N's updateReviewer Update
05 Sept 2023, 13:19This company is disgusting. The agents are rude and absolutely have so sense at all. I called 7 times today, some calls they cut the call. The others did not know what they were doing and the rest transferred me to home choice instead of collections. I will be reporting this company to the correct institutions. Pathetic is what this company is and the people that work there.
SN
Shantal N's update05 Sept 2023, 13:19
Reviewer Update
This company is disgusting. The agents are rude and absolutely have so sense at all. I called 7 times today, some calls they cut the call. The others did not know what they were doing and the rest transferred me to home choice instead of collections. I will be reporting this company to the correct institutions. Pathetic is what this company is and the people that work there.
Finchoice's replyOfficial
07 Sept 2023, 21:24Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply07 Sept 2023, 21:24
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
14 Sept 2023, 12:27Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply14 Sept 2023, 12:27
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team