NM
Nolwandle M

1 reviews | Active since Aug 2021

24 Aug 2021, 13:16

FINCHOICE DELIBERATELY IGNORES OUR CONCERNS AND DISPUTES

I had some disputes with finchoice of which they were resolved, however I still see some account of their in my credit score and has got the balance of which I don't owe them. Today I asked them to please assist in checking the mobimoney account that I have even if it's a zero balance, I still need those paid up letters.

The only thing that they do, is sending me automated messages and when I don't respond they close the conversation. People no matter how desparate you are, stay away from finchoice that's the most rediculous financial institution.

And after seeing this review, they will call and try to help as if they do care. Mxm stupid people nxa!

0
Replies (2)
Finchoice
Finchoice's reply24 Aug 2021, 17:24
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
The finchoice team 
Finchoice
Finchoice's reply25 Aug 2021, 14:28
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team