FA
Faiyaz A
1 reviews | Active since May 2017
23 Sept 2019, 23:09
Finchoice deducting money before due date
Debit order went off on wrong date. It suppose to go off on the 25th but went off on the 21st now i have to pay R150 for this messup. To make matters worse they tell me they did no such thing and yet its on my statement and ABSA says they are charging me a penalty for this. I will be emailing the ceo Sean Wibberley on Wednesday.
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Replies (2)
Finchoice's replyOfficial
26 Sept 2019, 07:13Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply26 Sept 2019, 07:13
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
FA
Faiyaz A's updateReviewer Update
27 Sept 2019, 15:02I am still waiting for your call. Do i need to email your CEO?
FA
Faiyaz A's update27 Sept 2019, 15:02
Reviewer Update
I am still waiting for your call. Do i need to email your CEO?