Finchoice debt review

I tried to contact finchoice debt review several times , I have been holding in the telephone call for more than 2hours they kept on saying that they are currently busy , your call will be answer by the next available consultant. SARS is better because they let you know if you are caller number what. I hold on and on until airtime runs out no assistance. Even on emails you don't get response except the automatic one with reference number.