JR
Joseph R

1 reviews | Active since Jan 2012

13 Mar 2024, 18:11

Finchoice debt review

I am currently under debt review and finchoice totally ignored it. The still deducting from my bank account. The bank cannot help and the debtbusters seems useless in reaolving this and refund the funds taken by Finchoice for the second month in a row leavimg me with zero funds. They have no respect at all.

0
Replies (10)
Finchoice
Finchoice's reply14 Mar 2024, 10:49
Official
Good day Joseph,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply14 Mar 2024, 11:04
Official
Good day Joseph,

Your complaint has been escalated to the relevant department, and they should be in contact with you soon.

The FinChoice Team
JR
Joseph R's update14 Mar 2024, 13:15
Reviewer Update
Thank you, but when. Next year or when. Your lines always busy en never came back
JR
Joseph R's update14 Mar 2024, 17:52
Reviewer Update
See, still waiting and waiting and waiting.
Finchoice
Finchoice's reply15 Mar 2024, 10:03
Official
Good day Joseph,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
JR
Joseph R's update15 Mar 2024, 11:04
Reviewer Update
Thank you. Waiting for confirmation of payment from Finchouce on both installments and debit order cancellations.
I was informed that they will refund me on one installment so far.

Thank you
Finchoice
Finchoice's reply15 Mar 2024, 11:55
Official
Good day Joseph,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
JR
Joseph R's update28 Mar 2024, 10:39
Reviewer Update
Good day. Another oayment went through my bank account again. One account taken off and still one active. I don't understand as to why. R1845 is not nothing. It is difference between life and death.
Finchoice
Finchoice's reply03 Jan 2025, 06:06
Official
Hi Joseph,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply09 Jan 2025, 10:38
Official
Good day Joseph,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team