EP
Edward P

1 reviews | Active since Dec 2021

10 Dec 2021, 18:24

Finchoice Debt Prescription

I had an account with Finchoice, before I lost my job in 2017, which is the last time I managed to pay. I have been receiving calls from a company called MBD which I never entered a payment agreement with, claiming that they bought my account from Finchoice. As far as I know, the debt should have been prescribed by now. Please assist.

0
Replies (3)
Finchoice
Finchoice's reply10 Dec 2021, 21:03
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team 

EP
Edward P's update15 Dec 2021, 07:59
Reviewer Update
No problem, waiting to hear from you.
Finchoice
Finchoice's reply15 Dec 2021, 09:23
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team