KS
Kobus S
1 reviews | Active since Apr 2020
17 Apr 2020, 08:37
FINCHOICE DEBIT ORDER CANCELLATION
The Bank electronically settle my Finchoice account of which I did send the proof of payment to them via E Mail to *** , March payday I had to go to the Bank and asked for I debit order referral as they took money still from my account after the Bank settle the account. Nerveless to say during lock down I had to return to the bank again for another debit order referral, after about 20 calls Finchoice claim they never receive the Funds as Transferred
How long must I continue with this battle.
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Replies (2)
Finchoice's replyOfficial
17 Apr 2020, 09:00Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply17 Apr 2020, 09:00
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
13 May 2020, 17:51Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply13 May 2020, 17:51
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team