Finchoice debid order for payjustnow

I have contacted payjustnow numorous times to find out what is going on with my account. Because a debid order is going off of my bank account. Debid order is going off for item from takealot, but the order from takealot is a cancelled order. So now i am paying for something i did not receive. Paying for a cancelled order. I contacted takealot and they said i must contact payjustnow. I contacted you, and you said i must contact payjustnow. I have contacted payjustnow via the "contact us" on their app numerous time, i have sent them numerous emails. No reply or response from them. I tried to call them, but i just keep on holding and holding for someone to answer. I have disputed the dibid order on my bank. After reading reviews online about payjustnow, there are a lot of people complaining about the same problem. Hard earned money that is just taken without any products received. That is not the way to do business.... i trust that you can help me and all the other people with this problem.