LM
Lungile M

1 reviews | Active since Oct 2021

01 Oct 2021, 09:37

Finchoice debicheck approval ****

They sent me a debicheck to approve before they even approved my MobiMoney loan application.I've tried to cantact them numerous times via email and they just sent me the same thing over and over again. "We have received your email, thank you.

We are looking into your query and will get back to you within 48hrs.

In order for us to help you we need to have your ID number or Entity ID. If you haven't included it in your first email, please reply with either number.

Please note: Your personal information will be processed in accordance with our privacy policy. This policy can be found on www.finchoice.mobi

If you want to follow up, reply to this email so that we can track all of your emails and help you to resolve your query quickly.

Chat soon."

And on the 15th it's my pay day and they gonna deduct fees from my bank account even though they haven't sent me any money.

0
Replies (12)
LM
Lungile M's update01 Oct 2021, 14:00
Reviewer Update
Hi there guys
I'm writing you this email to let you know that I have a problem with a Company called Finchoice.On Wednesday 29th of September I app**** for a MobiMoney Loan on the website.Everything went well but then on the final stage of the process they sent me a debicheck to approve.I approved the debicheck but now they're telling me a lot of stories when I ask them about the loan funds.I've never received any money from them you can even ask my bank (Capitec Bank) they will tell you the same thing.And now I'm very worried because on the 15th of this month it's my payday and they gonna deduct for sure.
So guys would you please help me out.I don't know what to do anymore.Here's my contact details *** and my ID number is ***.
Looking forward to hearing from you.
Finchoice
Finchoice's reply01 Oct 2021, 15:14
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and have it resolved.

The finchoice team
LM
Lungile M's update01 Oct 2021, 15:43
Reviewer Update
Here's my contact number ***
LM
Lungile M's update02 Oct 2021, 05:50
Reviewer Update
U guys r a bunch of **********!!! U said u gonna call me yesterday.i waited for your call the whole flippin day.If u don't cancel that debicheck mandate on my bank account I'll report your company to the ombudsman and I'll inform my lawyers.I've had enough now!! I'm tired of your mind games! I told u that I don't want your f*ckin loan anymore!! Cancel everythinggggggg!!!
LM
Lungile M's update02 Oct 2021, 05:50
Reviewer Update
Here's my ****in number again! *** just ****in call me and cancel everything!!!!!
LM
Lungile M's update02 Oct 2021, 05:51
Reviewer Update
I'm tired of your bull****tttt!!!
LM
Lungile M's update02 Oct 2021, 05:51
Reviewer Update
*** that's my number
LM
Lungile M's update02 Oct 2021, 05:51
Reviewer Update
Cancel everything!!!!
LM
Lungile M's update02 Oct 2021, 12:02
Reviewer Update
*** is my contact number I'm still waiting for your call center agent to call me back and cancel everything including the approved debicheck mandate
LM
Lungile M's update02 Oct 2021, 12:03
Reviewer Update
Don't play me like that! I'm not a fool! I won't let u **** me!!
LM
Lungile M's update03 Oct 2021, 06:45
Reviewer Update
Good morning guys

My name is Lungile Mngane from Lwandle,Cape Town.Im writing u this message to inform you that there's a company called Finchoice that wants to **** me my money...On the 29th of September I've app**** for a MobiMoney Loan on the website.I did everything on their online loan application and they sent me a debicheck mandate and I approved it.But now when it's time to get the funds from their side they're telling me long stories about internal and external checks.And I've seen a lot of people's reviews about this company on "Hello Peter".Apparently this company is doing this kind of ****.This company is persuading people,it promises them a loan and make them approve a debicheck mandate without giving them funds.I'm also a victim.I've tried to inform them via email and telephone they've been telling me that they will get back to me.I even ran out of airtime now trying to call them.

So guys would you please help me out n sort this thing out.Because now I've ran out of options.You're my last option.Here's my contact number ***.

Looking forward to hearing from you soon
Finchoice
Finchoice's reply07 Oct 2021, 21:10
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team