Hellopeter
Share Your Experience
KB
Karien B

1 reviews | Active since Jan 2025

20 Feb 2025, 08:54

Finchoice

I have given Finchoice another chance. They said my account was blocked until I make three consequitive payments - well the payments were made. Yet, it still says that my account is in arrears while it clearly is not!! I still canmot access the mobi money facility. This is unacceptable

0
Replies (3)
Finchoice
Finchoice's reply20 Feb 2025, 09:09
Official
Good day Karien,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
KB
Karien B's update20 Feb 2025, 12:32
Reviewer Update
I give up, I am done with Finchoice. Whether I pay via EFT or debit order must not even be a factor. I am not in arrears full stop.How many times have I tried to change my banking details - yet here we are again. Another month and even more excuses.
I am unhappy and nothing can and will change this.
Finchoice
Finchoice's reply21 Feb 2025, 13:23
Official
Good day Karien,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team