LJ
LOUIS J

1 reviews | Active since May 2020

13 Dec 2021, 15:05

Finchoice ******

I took out a loan with finchoice and were advised that this is the total i will be repaying per month over x amount of months. It has been 6 months i have paid 9k and according to me i owe 16k but the balance is almost 20 k because each month after they debit my acc with the installment they add interest but i am already repaying the interest in my installment. I requested copies of recordings have yet to receive it now want it because i am referring tjis to the banking ombud

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Replies (2)
Finchoice
Finchoice's reply13 Dec 2021, 20:59
Official
 Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team 
 
Finchoice
Finchoice's reply14 Dec 2021, 14:36
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team