Finchoice ******

I reported my incident with hello Peter last month regarding finchoice and I'm not satisfied with the outcome as finchoice claims that my loan is not fully paid after settling my account with vvm debt collectors. I email proof of payment and proof of settlement amount to finchoice, that I optioned from vvm through whatsapp platform. I had qualified for discount settlement quotation according to Vvm official whon I communicated with and I was given turnaround time of 7-21 before I could receive paid in full letter. As of today I haven't received paid in full letter and I can't reach vvm officials anymore as finchoice handed me over to another debt collectors hance according to Vvm my account was paid in full. I emailed concrete evidence to finchoice requesting for paid in full letter, to my surprise finchoice explains that I still owe them.