AD
AD D

1 reviews | Active since Oct 2023

11 Oct 2023, 19:07

FINCHOICE CREATORS OF LOW CREDIT RATINGS IN SOUTH AFRICA - COMPANY NOT PROGRESSIVE AT ALL

PAID THE FINCHOICE ACCOUNT OVER A YEAR AGO BUT THE ACCOUNT REFLECTS AS UNPAID OR IN ARREARS IN MY CREDIT REPORT.

SOUTH AFRICA IS FACED WITH HUGE UNEMPLOYMENT AND FINCHOICE IS ONE OF THE CONTRIBUTORS THROUGH POOR CREDIT RATING, RESULTING FROM DISORGANISED WORK PROCESSES. ADDITIONALLY, YOU ARE THE CREATORS OF UNHAPPY FAMILIES CAUSING UNNECESSARY SUFFERING AND PAIN. FURTHERMORE, DRIVING PEOPLE FURTHER INTO DEBT AS THEY TRY TO GET LAWYERS TO FIGHT FOR THEM.

YOUR COMPANY DESERVES TO BE CLOSED.

0
Replies (10)
Finchoice
Finchoice's reply12 Oct 2023, 13:49
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply13 Oct 2023, 10:10
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
AD
AD D's update13 Oct 2023, 16:23
Reviewer Update
No it's not resolve one Finchoice account still reflects as in arrears.
AD
AD D's update15 Oct 2023, 07:00
Reviewer Update
Why respond privately? I don't even see the response. I will update this response when the second account is updated on my credit bureau profile. For now my first review still remains.
AD
AD D's update15 Oct 2023, 07:07
Reviewer Update
This is the private response.

Good Day

Please be advised that your complaint has been closed, if you have any further concerns please email us at ***..

The finchoice team

UNFORTUNATELY I AM NOT EMAILING ANYONE AT FINCHOICE INSTEAD THE WHOLE WILL KNOW HOW CRUEL YOU ARE AS A BUSINESS. I HAVE REPORTED YOUR BUSINESS TO THE OMBUDSMAN, I HAVE REPORTED YOU TO NCR AND WILL FURTHER REPORT YOU INTERNATIONALLY TOGETHER WITH MBD. I WILL MAKE SURE YOUR BUSINESS LOSE SOME POINTS AS I HAVE LOST SOME POINTS ON Y CREDIT SCORE.
AD
AD D's update23 Oct 2023, 14:56
Reviewer Update
I am not going to respond to you I am going to write another review.

1 year has passed with Finchoice not updating Experian, when they did they made an error whose problem is that. Finchoice still reflects as unpaid in my credit report.
Finchoice
Finchoice's reply23 Oct 2023, 17:51
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
AD
AD D's update23 Oct 2023, 19:16
Reviewer Update
However, I do not believe it is customer service if you consider it resolved if it is resolved on your end. In fact, if it displays as arrears on my credit record, it suggests I still need to contact Finchoice to find out why. Resolving it on your side would be doing it correctly the first time. Unfortunately, after 456 days the inquiry is still unresolved.

I will continue to document my case until it is resolved by Finchoice, the designated party responsible for its resolution. It is crucial for an individual hired by Finchoice to perform their work duties with utmost accuracy and precision.

Kind regards,
AD
AD D's update25 Oct 2023, 12:46
Reviewer Update
Good day

I would like to express my gratitude for the receipt of the revised credit report this morning, which confirms correction.

Thank you
Finchoice
Finchoice's reply30 Nov 2023, 11:12
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, 
Please feel free to contact us if you require any further assistance.

The finchoice team