PN
Prathna N
1 reviews | Active since Jun 2016
05 Mar 2024, 11:23
Finchoice continues to debut your account even after you stop your debit orders, be careful
Finchoice was not supposed to debit me as I am under debt review- but they still went ahead and debited me Further to this, they have blocked the debit orders so that FNB cannot reverse them , refund them or stop them. I am trying to get a hold of the finchoice debt review department but they do not seem to exist. Now I am worried that these debit orders will go off again next month- they are unauthorized and were supposed to be stopped. Be careful of Finchoice ...
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Replies (3)0
Replies (3)Finchoice's replyOfficial
05 Mar 2024, 14:39Good day Prathna,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply05 Mar 2024, 14:39
Official
Good day Prathna,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
05 Mar 2024, 14:52
Good day Prathna,
Your complaint has been escalated to the relevant department, and they should be in contact with you soon.
The FinChoice Team
Your complaint has been escalated to the relevant department, and they should be in contact with you soon.
The FinChoice Team
Finchoice's reply05 Mar 2024, 14:52
Official
Good day Prathna,
Your complaint has been escalated to the relevant department, and they should be in contact with you soon.
The FinChoice Team
Your complaint has been escalated to the relevant department, and they should be in contact with you soon.
The FinChoice Team
Finchoice's replyOfficial
20 Mar 2024, 08:30Good day Prathna,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply20 Mar 2024, 08:30
Official
Good day Prathna,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
