MM
Mlungisi M

1 reviews | Active since Jul 2013

04 Nov 2024, 09:56

Finchoice Committed a *****ulent in My account with my approval

I have a loan with finchoice, I went and paid in R2500.00 from African Bank account, this is was because I was told that they don't have African bank on their system, so I had to do a manual transfer from My African Bank account, the next thing they go into my African bank account and Debit R983.00 and R2776.69 and R1051.83 and RR85.00 All the above were done on my account without my approval, the question is, can they just go into somebody's account and take what ever they want, where is personal information privacy

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Replies (5)
Finchoice
Finchoice's reply04 Nov 2024, 10:09
Official
Good day Mlu,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply05 Nov 2024, 08:58
Official
Hi Mlu M,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team



Finchoice
Finchoice's reply08 Nov 2024, 10:59
Official
Good day Mlu,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team
Finchoice
Finchoice's reply26 Nov 2024, 09:41
Official
Good day Mlu,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice
Finchoice's reply26 Nov 2024, 15:41
Official
Good day Mlu,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team