BP
Bianca P

1 reviews | Active since Nov 2017

20 Apr 2021, 09:28

FINCHOICE CALLS 10TIMES A DAY FOR MISTAKES ON THEIR SIDE THATS NOT BEING FIX

Phoning you 10 times a day asking about an account that is behind only to end up each time to tell me sorry its a mistake on their side my account has always been up to date...i have not received a account in a year although asking for the last couple of months...im working so if i dont answer one of the 10 calls they phone the work number and tell my colleagues why dont i answer and my account is behind so now they are bad mouthing me and making a fool out of me for their mistakes

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Replies (1)
Finchoice
Finchoice's reply20 Apr 2021, 13:24
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team