PJ
Petra J

1 reviews | Active since Feb 2020

23 May 2024, 12:51

Finchoice

Not happy with the level of service I received today,I am getting paid on the 27th every month and this month they debited on the 23rd i called the call center to inform them about that only to told there's nothing they can do. This is unacceptable. Taking your last money before pay day. This is utter nonsense l.

0
Replies (3)
Finchoice
Finchoice's reply23 May 2024, 14:01
Official
Good day Petra,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply23 May 2024, 14:06
Official
Good day Petra,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice
Finchoice's reply23 May 2024, 14:39
Official
Good day Petra,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team