BM
Busisiwe M

1 reviews | Active since Mar 2014

30 Sept 2021, 16:16

FINCHOICE BAD SERVICE....never again will i do business

Finchoice service is so terrible & pathatic. ive lost count on how many times each day ive sent my supporting documents. Each time i keep rcving numerous sms that i must send my documents through. docs were loaded with the online application and have emailed documents as well. I keep wasting my airtime calling every hour and get told the same thing over and over. Debicheck was accepted yestday, still no money is released.

They promise on they website that mobi-loan approves immediately, however fails to stick to adhere to their promises. Not even one calls to give an update

i will never again do business with Fin-choice ever again THE SERVICE AND THEIR CONSULTANTS IS VERY ABSURD &TERRIBLE My rating for Fin-choice is minus 0 POOR SERVICE :-(

0
Replies (3)
Finchoice
Finchoice's reply30 Sept 2021, 20:12
Official
 Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
The finchoice team 
BM
Busisiwe M's update30 Sept 2021, 21:05
Reviewer Update
may i please get feedback early tomorrow morning, thats all.

Also id like to know you..... invited me to apply for your ''INTEREST FREE'' loan, but when i checked the cost of credit ,the full interest is there and included charged at 24, something%
How is it an interest fee loan???

Thank you
Finchoice
Finchoice's reply07 Oct 2021, 14:58
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team