Finchoice - Bad Service and *****ing money

I have asked Finchoice on numerous times to look into my account with finchoice as I know that i do not owe them more money. I spoke to a supervisor with the name Ruchelle Viljoen, she told me that they will give me feedback, that was three weeks ago. Since then I get phoned 3 times a day to ask where is their money. I am on my way to go to the credit bureau so that they can look into Finchoice.