SB
Sakhile B
1 reviews | Active since Sept 2021
09 Sept 2021, 14:35
Finchoice Bad experience
Hellopeter Please assist I had bad experience with Finchoice, I had a 24 Month loan with Finchoice,I paid the account in full in May 2021 and I received a paid up letter from them, Put the account still appears on ITC with a Balance and status as Handed over, I have been struggling to get finchoice to update the status of my Account,they keep on giving me the number of their legal team,but no one is Answering that number,its been 3 days now phoning and phoning, I regret opening an account with Finchoice please assist.
Helpful (0)
Replies (6)0
Replies (6)
Finchoice's replyOfficial
09 Sept 2021, 19:48Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply09 Sept 2021, 19:48
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
SB
Sakhile B's updateReviewer Update
09 Sept 2021, 21:46Thanks for responding,I will be glad if this issue can be resolved Asap.
SB
Sakhile B's update09 Sept 2021, 21:46
Reviewer Update
Thanks for responding,I will be glad if this issue can be resolved Asap.
Finchoice's replyOfficial
10 Sept 2021, 08:44Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's reply10 Sept 2021, 08:44
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's replyOfficial
13 Sept 2021, 18:42Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply13 Sept 2021, 18:42
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
SB
Sakhile B's updateReviewer Update
13 Sept 2021, 19:12It looks like it has been resolved I will just wait for the the bureau to Update on their side, Thank you so much Hellopeter and Finchoice for resolving this, I feel much relieved now.
SB
Sakhile B's update13 Sept 2021, 19:12
Reviewer Update
It looks like it has been resolved I will just wait for the the bureau to Update on their side, Thank you so much Hellopeter and Finchoice for resolving this, I feel much relieved now.
Finchoice's replyOfficial
13 Sept 2021, 19:27Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on ***if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on ***if you require any further assistance.
The finchoice team
Best regards,
Finchoice's reply13 Sept 2021, 19:27
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on ***if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us on ***if you require any further assistance.
The finchoice team
Best regards,