JS
Johann S

1 reviews | Active since Aug 2025

15 Aug 2025, 10:14

Finchoice Bad Customer Service and Useless Phone System

If i receive another phonecall from them and the call drops after 2 seconds, I am going too loose it. They dont get back to you on emails, and they will just keep calling every 30 minutes to drop the call. They are rude when they actually speak to you just to drop the phone in your ear.

I consider it to be borderline harrassment.

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Replies (2)
Finchoice
Finchoice's reply15 Aug 2025, 10:16
Official
Good day Johann,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply19 Aug 2025, 12:55
Official
Good day Johann,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team