WR
Wilna R

1 reviews | Active since Nov 2013

24 Nov 2023, 13:50

Finchoice - BAD BAD SERVICE

Consultants keep on calling from number ***. The consultant from today 24/11/2023 was so rude and did not want to give me any chance to explain that my payment is going off on debit order and that I am not in arrears. She was arrogant. I ask 3 times is this call really recorded then please record that I am not in arrears. Previous consultants have called and checked and agreed that it is an error on their side and it will be corrected. Until today - NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM

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Replies (1)
Finchoice
Finchoice's reply24 Nov 2023, 14:01
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team