Finchoice are ****mers.
Finchoice is a ****mer, I have settled my loan on 21 December 2023 and they still continued to debit the installment for the month. I called on 3 Jan 2024 to ask for a refund. The call centre guys said that it will take 24hours. On 5 Jan 2024 I called again, another agent told me that the first agent was wrong, the refund takes 48 "working hours" . Yesterday on 9 Jan 2024 I still have not recieved my refund, so , I called again and they told me it takes 7 days to get a refund and kot 48 hours or 24 hours. It has been 7 days still I have not recieved my refund.
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Finchoice's replyOfficial
10 Jan 2024, 12:37Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply10 Jan 2024, 12:37
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's replyOfficial
10 Jan 2024, 13:31Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply10 Jan 2024, 13:31
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,