Finchoice
Finchoice debited my account on 19th and my account was settled on 22 July on 29th - 6th July to refund me the full amount but they are not willing to refund me the total amount due to me.
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Replies (4)0
Replies (4)
Finchoice's replyOfficial
06 Aug 2024, 12:22
Good day Jeanette,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply06 Aug 2024, 12:22
Official
Good day Jeanette,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
's updateReviewer Update
07 Aug 2024, 12:05I sent as per request from Finchoice the 2 proofs of payments yesterday as requested (PDF) and i still received a new request today to send POP. The Level of incompetency is frustrating.
To Subject Sent Size Categories
FinChoice Support RE: Hello Peter Complaint - BET00277 11:45 481 KB
Hayley from Finchoice RE: Please rate your email support service experience from Hayley? Tue 17:49 51 KB
FinChoice Support RE: Hello Peter Complaint - BET00277 Tue 17:36 392 KB
To Subject Sent Size Categories
FinChoice Support RE: Hello Peter Complaint - BET00277 11:45 481 KB
Hayley from Finchoice RE: Please rate your email support service experience from Hayley? Tue 17:49 51 KB
FinChoice Support RE: Hello Peter Complaint - BET00277 Tue 17:36 392 KB
's update07 Aug 2024, 12:05
Reviewer Update
I sent as per request from Finchoice the 2 proofs of payments yesterday as requested (PDF) and i still received a new request today to send POP. The Level of incompetency is frustrating.
To Subject Sent Size Categories
FinChoice Support RE: Hello Peter Complaint - BET00277 11:45 481 KB
Hayley from Finchoice RE: Please rate your email support service experience from Hayley? Tue 17:49 51 KB
FinChoice Support RE: Hello Peter Complaint - BET00277 Tue 17:36 392 KB
To Subject Sent Size Categories
FinChoice Support RE: Hello Peter Complaint - BET00277 11:45 481 KB
Hayley from Finchoice RE: Please rate your email support service experience from Hayley? Tue 17:49 51 KB
FinChoice Support RE: Hello Peter Complaint - BET00277 Tue 17:36 392 KB
's updateReviewer Update
07 Aug 2024, 13:18Hayley from Finchoice states she cannot access the PDF which i sent. I've shared details to access the PDF file. Hoping to receive the refund. the requested deadline hasnt been met scheduled for 10am.
's update07 Aug 2024, 13:18
Reviewer Update
Hayley from Finchoice states she cannot access the PDF which i sent. I've shared details to access the PDF file. Hoping to receive the refund. the requested deadline hasnt been met scheduled for 10am.
Finchoice's replyOfficial
08 Aug 2024, 13:35
Good day Jeanette,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply08 Aug 2024, 13:35
Official
Good day Jeanette,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team